Quality framework

How we assure data quality

Quality is built into every stage โ€” from annotation guidelines and calibration to multi-level review and client feedback.

Annotation guidelines

Documented label taxonomy, attribute rules and edge-case handling agreed with the client before production.

Training

Annotators trained on project-specific guidelines and golden examples before working on live batches.

Calibration

Pilot batches run against hardest edge cases first; guidelines sharpened from real disagreement.

Reviewer QA

Reviewers sample each annotator's work for consistency, ambiguity and guideline compliance.

Senior QA

Senior QA performs edge-case review, rejection rework and final validation before delivery.

Client feedback loop

Client review findings are fed back into guidelines and retraining for continuous improvement.

QA process

Multi-level review

Annotator

Applies labels per project guidelines; first-pass quality captured at the source.

Reviewer

Checks consistency, accuracy and guideline compliance on sampled batches.

Senior QA

Edge-case review, rework and final validation against acceptance thresholds.

Quality controls

Sampling, error analysis and edge cases

Sampling and consistency

Statistical sampling of annotated batches and consistency checks across annotators to surface drift early.

Error analysis

Error categories logged per project to guide guideline updates and targeted retraining.

Edge-case handling

Ambiguous and borderline items routed to senior QA for resolution and documented in guidelines.

Rejection and rework

Items failing acceptance criteria are returned for rework and re-verified before delivery.

Start a quality-assured project

Tell us your quality thresholds and acceptance criteria.

Request a proposal โ†’