Industry challenge

E-commerce AI data needs

E-commerce AI teams need speech and audio data for voice assistants, conversational support and multilingual customer interactions.

Problem

Voice-enabled shopping and support require speech data that reflects real customer interactions.

Languages

Multilingual speech data including English, Spanish, Bangla, Tamil and Arabic.

Channels

Mono and dual-channel telephony audio at 8 kHz for phone-based support models.

Relevant datasets

E-commerce speech datasets

Relevant services

Services for e-commerce AI

Speech data collection

Multilingual audio collected to your language, domain and recording specification.

Transcription and labeling

Verbatim transcription and intent labeling for conversational AI.

Data annotation

Text and audio labeling for e-commerce NLP and voice models.

BPO services

Inbound and outbound customer support operations for e-commerce brands.

Use cases

E-commerce AI use cases

Discuss your e-commerce data requirement

Describe your language, channel and volume requirements.

Start a project โ†’